There are a couple ways to search for customers in the system.
The search in the top left corner in the main navigation is a portal wide search. This will return results for customers, events, venues, etc. This is the broadest way to search. This works for very unique names or event names, but won’t work for most names, as it will bring up too many options to see the one you are looking for.
The best way would be to use the search function on the customer page. We suggest searching by email or using the order number search, as those are the most unique identifiers.