The Best Available features offers customers the option to choose the best available seats with the click of a button rather then having to select seats!
In order to enable this option, you must first create a Focal Point in your Seating Chart.
On the Venues page, click into the appropriate Venue and then Seating Charts.
In the Seating Chart Designer, you will see a Focal Point tab.
After you select the Focal Point tab, your Focal Point will appear.
Simple, choose the Best Available seat on your Seating Chart. This is what the Best Available feature will select seats based off of.
Tip: Use the Seating Chart on your Venues page to set the default Focal Point. Remember, you can always edit this on an event by event basis within your event.
When you add a Focal Point to a Seating Chart that is used in an event, the customer is displayed 2 options in the Available Tickets box on your website:
- Find Best Available
- Find Tickets
If the customer selects Find Best Available, they will then select which Ticket Type they would like, the quantity, click Find Best Available, and let the system do the rest of the work!
Tip: The customer will be given the option to click between Best Available and Select Tickets, or simply just choose the seats they want off the Seating Chart at any point.
After seats are selected, if multiple Price Levels exist within the selected Ticket Type, the customer will have to choose the appropriate Price Level.