If you use the mobile app to scan pdf or e-tickets in at the door of your event, you will be able to pull a report showing you which tickets were scanned as well as the customer information associated with those tickets.
To do this, you will first need to locate your previous event in the system. Navigate to the Events list in the main navigation, click the Filter dropdown, and select All to view all of the events for your organization.
From the list of events, select the event for which you would like to view the tickets checked in.
From the event dashboard, click the "ticket check ins " report.
Click the cloud that has a down symbol to download a report with a line item for each ticket and a column for the scanning status.
In the report returned, the Status column indicates whether or not the ticket was scanned in and the Check-In Time is the timestamp associated with the scan.