• Quantity Discounts Configuration

    Quantity Discounts provide a way to offer buyers a discount on a group of tickets based on the number of tickets the ...

  • Drag and Drop price levels

    Price levels within a ticket type can be moved up and down based on how you want it to be seen.      Tip: Put the pr...

  • 1. Create a Venue

    The first thing you'll need to do is check if the venue for your event already exists in the system. Navigate to the ...

  • Create a Seating Chart

    To create or edit a Seating Chart, go to the Venue and then click on the Seating Charts tab. To Add a Seating Chart s...

  • Create Multiple Seating Charts

    You can create as many Seating Charts as you want within each Venue.  Tip: It is a good idea to create a basic seatin...

  • Best Available

    The Best Available features offers customers the option to choose the best available seats with the click of a button...

  • 2. Create the Event

    There are 2 ways to start adding an event Click on the orange circle with a '+' in the center that is in the lower l...

  • Delivery Methods

    There are several different Delivery Methods that you can choose from:   Print at Home - allows the customer to pri...

  • Event Groups

    Event Groups are used for grouping multiple performances into one "group" to be used in Packages.  Ex: You...

  • Fee Structures: Hidden v Shown Fees

    There are 2 options for Fee Structures: Hidden means that the fee will be added to the price of the ticket, but wi...

  • Adding a post-purchase redirect

    When setting up an event you will have the option to add a redirect after the confirmation is complete. A consumer wi...

  • Defining Your Ticket Types

    You will create your Ticket Types within the Ticket Settings page when creating or editing an event. To start adding...

  • Setting your ticket quanitity

    Setting your ticket quantity is a key portion of event creation. Always start by creating a New Ticket Type. One of t...

  • Early Access Codes

    Early Access Codes are used to give customers access to purchase tickets before the ticket sales start date. To find ...

  • Registration Forms

    Does your event come with a free t-shirt? Do you want to know the names of all the guests attending? You can easily g...

  • Waiver/Agreement

    If your event has a Waiver/Agreement, the customer will have to agree to the terms before they complete the checkout ...

  • Ticket Design

    We offer standard Ticket Designs for your Print at Home and Standard "Rip" tickets, as well as Email Confir...

  • Assigning Ticket Types to a Seating Chart

    If your event is General Admission, you do not need to select a Seating Chart and assign your Ticket Types. If your e...

  • Previewing Your Event

    We all like a sneak peak to make sure everything looks good. To preview your event, simply activate it, head to your ...

  • Events with Multiple Performances

    Setting up an event with Multiple Performances is easy! Simply create a Single Day Event for your opening night. Then...

  • Copying an Event

    One of the great features of the system is the ability to copy an event. We've made this process remarkably easy. If ...