• Applying Gift Cards/Discount Codes

    Gift cards and discount codes can be applied to an order in both the admin and the portal.  On the portal side, after...

  • Batch Printing

    Does your event offer Will Call or Send in Mail delivery options? If so, batch printing makes it easy to print these ...

  • Exporting Registration Question Answers

    To export the answers to registration questions for an event, go to your Event page and click into the specific event...

  • Pulling the Will Call List for an event

    There are 2 ways to generate a Will Call list for an event.  The easiest way would be to click on the Event you are l...

  • Geotix App

    To download the Geotix app, search “Geotix 2.0” in the Apple App Store or Geotix in the Google Play Store. Current...

  • Credit Card Swipers

    You can use a USB credit card swiper to help expedite the purchase process. After you plug it in, and make sure any n...

  • Comp Tickets

    Comp tickets are handled either at checkout for comping the entire order or within a Ticket Type for comping part of ...

  • Hold Tickets

    If you want to hold tickets for a customer, go through the order process and select the Hold Tickets option. This wil...

  • Night of Operations

    As your event approaches, there are a few things you'll want to consider to prepare for your night of. When do you w...

  • Event Cancellations

    If an event is cancelled or postponed, first you'll want to make sure the event is inactive and ticket sales are shut...